Carolyn Rubinstein Buyers Advocate

My daughter and I met Carolyn at an open inspection about two months ago and immediately felt a strong connection with her. Even during that brief meeting, she offered sound advice on the property we were viewing together.

I had never seriously considered using a buyer’s agent before — especially since there were four of us involved in the search, and we figured we could divide the work and narrow down options ourselves. But on that drizzly day, Carolyn explained how her service worked: instead of clients doing the running around, attending inspections, and analysing listings, she does it for them — filming walkthroughs and giving her honest, professional opinion. It was a perspective I hadn’t considered, and it made a lot of sense for people with busy lives.

We agreed to stay in touch, and I let her know I was attending an upcoming auction for a property I liked — although I had a feeling it might go for more than I was comfortable with. When we arrived that night, I immediately felt out of my depth. The auctioneer moved incredibly fast, jumping in large increments, and the property sold within minutes. I didn’t even get a chance to bid and, truthfully, I felt very uncomfortable with the process.

After that experience, I asked Carolyn if she could sit with us at future auctions, and she immediately agreed. While we didn’t buy that night, we were grateful just to have her nearby.

About a week later, the four of us sat down for coffee with Carolyn — and after that conversation, we all agreed it was the right time to engage her formally. We happily paid the fee and began working together properly.

We knew it wouldn’t be easy — and expected the process to take around four months. But Carolyn understood exactly what we were looking for. Over the next three weeks, we saw a number of properties together and were able to clearly align on what we liked and what didn’t feel right.

Carolyn texted on a Friday to say she had found “the one.” I and by Monday lunchtime, we all attended a 30-minute inspection. The owner showed us through, and it was immediately clear — this was the perfect place for us. Carolyn nailed it.

Carolyn and Munro guided us through every step from there. They took care of all reports, inspections, and due diligence, and then supported us through the negotiation process. Their service has been nothing short of exceptional. By Wednesday we had our property.

We can’t speak highly enough of both Carolyn and Munro — they are outstanding. We had been searching for a property for several months, with very specific requirements, and they showed great understanding, patience and professionalism in helping us find the right home.

Carolyn is warm, authentic, and engaging. She has a natural ability to build trust and make clients feel supported. We highly recommend both Carolyn and Munro — a 5-star experience all the way. I would highly recommend to anyone.

We had the pleasure of working with Propertybuyer Eastern Suburbs recently. Specifically, Munro and Carolyn. We found their service to be wonderful. They listened to what we were after in a property and found several great options. They were both diligent in their search. They are always contactable to answer questions and queries. We were able to purchase the perfect property for us after all their hard work finding it for us. We will happily use this service again if the need arises. Thanks again !

Carolyn was a pleasure to deal with ! she always answered her phone and understood how to get the deal done. Not only would I recommend Carolyn, I look forward to dealing with her again !!!

Keep the good work up.

We are extremely lucky and happy to have met Munro and Carolyn. Within only four days of visiting properties, we found a special apartment and within 24 hours, they negotiated the price, arranged an attorney and obtained a strata and building condition report. Their professional knowledge and understanding of our needs, their friendly attitude and most courteous service made them the right choice. Compliments to both of them.

Joel and I had the pleasure of working with Munro and Carolyn to secure our first home. We initially found a property at the end of last year but couldn't secure it. In January, we met with Munro and Carolyn, sharing our experience and the details of that property. They worked tirelessly to find a home of similar quality. Ultimately, they successfully negotiated with the owners, and we were thrilled to get our original home.

Munro & Carolyn were great to work with. Highly professional, very clear and precise communication at all times and made negotiating a very smooth and simple process for their clients. I highly recommend them to anyone looking for a buyers agent as they were able to navigate the due diligence processes within 24hrs which enabled them to be ready to purchase ahead of their competition.